Calls on your phone
With Smileline Voice the mobile app can call leads over the practice line and run Power Dialer sessions while the app is open.
Calling a lead
Open a lead and tap their number.
- With Smileline Voice (and calling permission), the call goes through the practice line: your phone rings first, and when you pick up the patient's phone starts ringing — they see the practice number, never your personal one. The in-call screen shows who you are talking to, with mute and hang-up.
- Without Voice, the number opens in your phone's own dialer.
Incoming calls
While the app is open, incoming practice calls ring on your phone with the caller identified when they match a patient. Calls on your marketing (tracking) numbers are labelled Marketing line and never assume a patient identity.
The submitted mobile app rings for incoming calls while it is open. It does not currently wake for an incoming call after you close it.
Power Dialer on the go
Start calling on the Today tab opens a dialing session over the Call now bucket:
- Native sessions (Smileline Voice): the session's audio runs on your phone — the line connects once, then Dial next works the list.
- Assisted sessions (your own phone system): each dial opens in your phone system's app, and you record Done, No answer or Skip to advance the queue.
Leaving the dialer screen ends the session cleanly.
Mobile app
The Smileline app for iPhone and Android puts the Today queue, the clinical day list, the inbox, your calls and the dashboard in your pocket, with push notifications for new leads and replies.
Browser extension
The SmileLine Chrome extension puts a free on-page SEO report, link analysis and Google result positions one click away — and, signed in, your practice dialer.